Showtime Express Plumbing Outstanding Reviews

Can’t say enough nice things about Chris and Glenda. We had a water line break outside our house. The local water authority read the meter on a Thursday and turned off the water. All I could think of was spending a weekend without water. When I first spoke to Glenda she was very helpful and understanding. She got Chris out to look at the issue as quickly as possible. When he arrived he quickly identified the issue and began trying to schedule the repair with his sub who could do the trench work. He kept me informed about scheduling and ended up arriving as planned on Saturday morning. Within an hour the work was done and we had water again.

Chris then made us aware we could request a rebate from the water authority and gladly provided the paperwork showing that the break was outside the house and that we could not have know about the leak. Now we’re just waiting on the County Water Authority to process the request.

I’m happy to recommend Showtime Express and will be calling them the next time I have a need for plumbing.

David L.

Showtime Express did a great job. They were very responsive and came out to repair my leak quick. Thoroughly diagnosed the issue and repaired the small leak in my living room ceiling. I would use this service again.

Ralbert F.

I had no issue with response time it was very fast. They were able to figure out the problem quickly and start the repair process right away. They were so good unfortunately had another leak but I knew who to call! Definitely the best choice I made.

Anisha C.

Showtime was great responding to what I needed to be done in my home. After coming out to check the job, they were in my home the next day getting it done. I highly recommend them for addressing your plumbing needs.

Eva D.

I want to thank John from Showtime Express Plumbing. He came here and listened while I explained to him what I had going on. He then looked at the problem took some pictures to show me where the leaks were and tell how he can fixed it.

Lornette J.

They came in and was able to switch out my kitchen faucet the same day. Very friendly staff, and it didn’t take them long at all. I would recommend and use them again.

Kiana L.

Showtime did an awesome job replacing two shower valves in my house that were leaking. Very reasonably priced and extremely professional.

Michael R.

Josh replaced my broken water heater in a few hours from initially meeting him and making his estimate. His price was about 40% less than another Thumbtack pro that gave an estimate.

David A.

Chris and Glenda are amazing. Glenda was extremely nice and helpful. She explained some issues that they’ve seen recently, asked me relevant questions, and explained what might be going on with the water bill in my home. She definitely assuaged my fears and made me feel like I was in good hands. My experience only got better once Chris arrived. He showed up early, was quick and efficient. He performed a free inspection and offered to have his wife, Glenda, email me a follow up to send to my water company. He didn’t try to upsell me and took time to answer my many (many) questions. He checked out everything I had concerns about and offered thoughtful, reasonable solutions. He showed me my meter and he explained how I can read it. I could tell that he was an experienced and confident plumber. Also, these two are super funny and sweet. Always a plus! I will definitely be working with them again.

Ashley W.

Fast response. Chris came out same day and diagnosed my problem. He let me know what the options were to repair or replace my water heater without any added pressure. I opted to replace as my unit was way past it’s prime. He got the installation done quick and efficiently. Very professional, great service.

Kimberly H.

We had a couple issues that needed to be fixed – a leaking toilet and shower/sink drains not draining properly. Chris at Showtime Express was responsive, showed up when expected and his price was fair. Picking his brain about future projects he gave us great advice and even steered us in the direction to save us money. I will not hesitate to call again when the (unfortunately, inevitable) issues arise!

Maureen C.

Chris and his team are fast, friendly, professional, and reasonably priced. We had just bought a house knowing the water heater needed to be replaced. Chris came and gave us a great overview of what he would do, and what our options were. He didn’t try to oversell us. The actual installation was smooth and his team was fast, efficient, and careful. When I reached out a week later for advice on an unrelated and home-warranty-covered issue Chris was super responsive even knowing he wouldn’t make a sale. We are very grateful to Chris and his awesome team!!

Kevin H.

Chris and Glenda have helped us a couple times since moving into our home last year. Glenda has always been fast to respond when I’ve messaged her with any issues we’ve been having. Chris and his team came out and replaced the main line from the meter to our home last year and all has worked great since. We had another pressure issue come up and Chris came out to diagnose as well, didn’t find anything wrong, and didn’t even charge us for the visit, as we’ve seen from other local companies. Honest and reliable plumbing services, and highly knowledgeable. Thank you!

Madelliene R.

I have an older home and I love my house. However, old pipes don’t last forever. Around 2 weeks ago; I discovered leaky pipes and water in my crawl space. I contacted Showtime Express and they were very responsive. Ethan was out to my house within a few days. The estimate was reasonable for replacing old copper pipes with pvc pipes.

Within a few days Ethan returned to complete the job. He showed me what he was going to do to replace the old pipes; and put new pipes…he was very thorough. Job finished and he showed me the finished product. Ethan also had one additional recommendation for me, which I will take care of next week.

Thankful for Showtime Express. They communicated and took care of my issue. That’s all I can ask for.

Kenya H.

Our tech Ethan did a great job diagnosing an issue we had with one of our pipes and was reasonable for work performed although the issue has not been resolved yet. We are waiting on a quote from them for repair of a pretty big job and will consider them for the repair which may require some concrete digging and a bigger budget. This review is solely for the initial interaction with Showtime Express. Glenda was very kind and thoughtful in the initial conversation and the tech rep Ethan was generous with his time and trying to help us find a best solution to resolve the problem at hand.

Thank you to Showtime Express and we look forward to using you in the future.

Brian H.

Scott came to look at our sewage pump and water heater. He was so professional and kind. He answered all of our questions and was very knowledgeable. He showed up right on time. We will definitely be using Showtime again. Good, quick and cost-effective plumbers are hard to find. When you do, you keep them!!

Makenna D.

Hello, my faucet came apart, John the plumber came out. He was very early. It took a minute to get it back in place but he did an excellent job was not expensive. Professional service was awesome and I’m happy with the service Showtime Express Plumbing provided. This is my first time using you guys and he did an awesome job. Many charge just to come out then they charge a fee and labor you guys didn’t thank you so much for your service. Greatly appreciate it. I will recommend Showtime Express Plumbing because they work with you.

Juanita G.

Great customer service. Our pipes burst and they were able to help us get things resolved. I am very pleased with this company. Please call them for all of your plumbing needs.

Candis H.

Hands down the best! Chris with Showtime Express Plumbing has helped my family with plumbing issues from small to large and helped us avoid major repairs. Appointments have been timely and completed thoroughly more quickly than expected Repairs are completely resolved first time with quality parts and skilled labor. His service is professional and friendly. He has helped us over the past 8 years and saved our home from leaks, mold, and ruin. Chris is an amazing plumber and great guy. Worried he might become overbooked, but I had to share for other homeowners with water woes.

Erin K.

Chris arrived at exactly my appointment time. He was very personable and friendly. The work he did was fantastic and he explained where the issue was and how he was fixing it. The pricing was very reasonable. As long as Showtime Express Plumbing is in business, I won’t call anyone else for future plumbing needs

Jeremy H.

Showtime Express did a GREAT job replacing my water heater! The original WH was nearly 22 years old, so things needed to be brought up to current code requirements (thermal expansion tank etc.) and they had all the necessary supplies and tools to get the job done in a very timely manner. Not having hot water is not something you want to deal with for long, so I appreciated their quick availability. In addition to a good price, customer service, and attention to detail! Cannot ask for a better service! I highly recommend these guys for the job! Oh! And they also fixed a bathtub faucet that had been slowly dripping for months! Other companies told me I would have to cut into the wall to fix it! But Showtime Express knew exactly what the faucet needed and included it in their service call. Thank you guys SO much!!

Amanda T.

We had a flood in our basement over the weekend. We were able to stop it; however, were not sure where it was coming from. Chris came out today tested everything and found that it was probably our sump pump float having debris on it causing it not to drain.

I appreciate him being so thorough, but not charging me to cut into the wall unnecessarily. I will definitely call them again!

Tracy S.

Showtime Express has been a great company to work with. Chris has been grest in answering my questions and assiting with getting the roght people to help with out issues.

I want to give a great shout-out to Jon! Jon has been very understanding and extremely patient. Even when all the information didn’t get relayed to him, he still went above and beyond and did a tremendous job. We will definitely ask for him again in the future.

I will be happy to call and recommend Showtime to any and everyone that had any plumbing needs.

Thank you for all your great services!

G G.

These people are quick and responsive! One moment I was on the phone with Angela, and within the next hour Chris was already at my door! Very nice and professional people. Chris clearly explained the plan to me and is doing his best to get me scheduled to have my main water line replaced. We are so grateful. I highly recommend this company!

Judy T.

Was able to get Showtime to come out same day to take a look at a couple different things we had going on at my father in law’s house.

John arrived within the time expected and presented himself very professionally. He listened as I described the issues we wanted to address, performed an inspection and then provided me with an estimate. I thought the estimate was fair and the final price came in below the estimate. Overall extremely happy and wouldn’t hesitate to use Showtime again.

Kirk

Professional, on time, very reasonable pricing. Had new water heater installed. Helpful and friendly. Quality work.

Janell W.

Quick and responsive! Issue was fixed fast and estimate for water heater was good. Tech was also very nice

Jonathan P.

They are fast and dependable. I have hired them twice for my toilet plumbing needs, and I consider them to be very professional. As a courtesy, they even provided me with a second opportunity to address my payment issue. They are extremely kind individuals and I strongly recommend their services!

Jackie W.

Possibly the best plumbing company in GA. They got to me within one business day, had crystal clear communication, and the tech Jon could not have been more professional and helpful in explaining everything! 10/10 best experience with a contractor.

Chris W.

We recently used Showtime Express Plumbing and definitely recommend. After dealing with two other companies Showtime really came through for us! Fair pricing and they came out quickly. Will be our go to plumber from here on out.

L. C.

I had the pleasure of doing business with Showtime Express Plumbing today. They were able to schedule me right away. I had a leak under my kitchen sink from “DIY” repair.

Chris was able to pinpoint the problem right away and even gave me a few pointers! It was such a simple fix that he didn’t bother to charge me!!

If you need an honest, reliable, professional plumber, don’t hesitate to contact Showtime Express Plumbing!

J. T.

Showtime Express Plumbing. Ethan was AWESOME!!!! He gave us a fair and honest price within the national average for the job we needed done. He also used upgraded materials for the pipes that can withstand 500psi. He did not overcharge on the supplies needed at all. The main part he installed will last us 15 years.

He was able to do the job in 45 minutes, while some other plumbers told us at least 2 hours with a much higher estimate.

I got several estimates and there were a few other less expensive contractors we could have used, but Ethan’s company had more good reviews which to me equals more happy customers. He also gave us a 1 year warranty on the work, which puts my Dad’s mind at ease.

Our faith is restored, as we have had so many bad experiences in the past with contractors taking advantage of my 80 year old father who really doesn’t know how to navigate the internet and read reviews or do research on the backgrounds of contractors before he hires them.

I look forward to working with Ethan again when we eventually install a kitchenette in the basement! 🙂

C.L.

Our pipes busted on Christmas Eve. We called after Christmas and got a friendly person on the other side. She was able to schedule a plumber for the next day. Highly recommend. The plumber went above and beyond to repair our pipes. This will be our go to plumber business for now on!

Linda O.

Jon was very personable and professional. He was on time and completed our water heater install with no issues. Communication with the office went very smoothly. They were cooperative and cordial when I had to reschedule because the water heater I supplied was damaged and needed to be exchanged. I would definitely recommend Showtime Express and I wouldn’t hesitate to hire them again.

Christina G.

I was very impressed with the people on the ground from Showtime Express Plumbing. Angela was so very helpful in helping to provide the needed documentation to move this claim. She was more than helpful and provided additional support to me in getting what was needed for the work to start.

Cleaster J.

Amazing customer service from Angela and Chris! Kept me up to date throughout the entire process – went above and beyond dealing with my home warranty company. Fast, efficient repairs and scheduled quickly. Definitely recommend! Worthy of their 5 star reviews!

Renee C.